MindTwigs respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that information.
We collect only the minimum information necessary to provide and improve our services. Depending on how you use MindTwigs, we may collect the following types of data:
Contact information (such as email address or phone number) when you:
Contact us for customer support
Make a purchase or register a license
Participate in surveys or feedback activities
When you use the MindTwigs app, we may automatically collect certain non-personal information for app functionality and diagnostics, including:
Device information (device model, operating system version, region settings)
Usage data (frequency of app use, feature interactions)
Crash logs, performance data, and error reports
This data helps us maintain and improve app stability and performance. It is not used to identify you personally.
If you make a purchase through the Mac App Store, all payment processing is handled by Apple. MindTwigs does not receive or store your payment or billing information. Please refer to Apple's Privacy Policy for more details: https://www.apple.com/legal/privacy/
We use your information only for the following purposes:
To provide and maintain app features and services
To personalize settings (e.g., language or theme preferences)
To improve app stability, fix bugs, and optimize performance
To communicate with you regarding updates, support requests, or surveys
To ensure security and prevent misuse of the app
We do not sell, rent, or share your personal data with third parties for marketing or advertising purposes.
MindTwigs may use Apple's built-in analytics or other third-party services (e.g., App Store Connect Analytics) to understand app performance. These services may collect anonymous technical information such as device type or crash data but do not identify individual users.
If we use any new third-party analytics or cloud services, we will update this Privacy Policy accordingly.
Your data may be stored on secure servers in accordance with applicable data protection laws.
We retain your personal information only as long as necessary to fulfill the purposes described above or as required by law.
If you request deletion of your data, we will remove or anonymize it within a reasonable period unless legal obligations require longer retention.
We use reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, loss, or misuse.
If a data breach or security incident occurs, we will take immediate steps to contain the issue and notify affected users in accordance with applicable laws.
If your device is offline, all personal data remains stored locally on your Mac and is not transmitted to our servers.
You have the following rights regarding your personal information:
Access: You can request a copy of your personal data.
Correction: You can ask us to correct or update inaccurate information.
Deletion: You can request deletion of your data at any time.
To exercise these rights, please contact us at support@mindtwigs.com. We will respond within 30 days.
MindTwigs is intended for general use and not specifically designed for children under 18. If you are under 18, please use the app only with the consent and supervision of a parent or legal guardian. If you are a guardian and believe a minor has provided personal information without consent, please contact us at support@mindtwigs.com, and we will promptly delete it.
MindTwigs does not track users across apps or websites owned by other companies, and we do not display or serve third-party advertisements. We do not use your data for cross-app tracking, profiling, or targeted advertising.
If you use Apple-provided features such as iCloud sync or Sign in with Apple, those services are governed by Apple's Privacy Policy. Please refer to: https://www.apple.com/legal/privacy/
We may update this Privacy Policy from time to time.
If we make significant changes that affect your rights, we will notify you through a prominent notice in the app or via email before the new policy takes effect.
By continuing to use MindTwigs after the update, you agree to the revised Privacy Policy.
If you have any questions, requests, or complaints about this Privacy Policy or our data practices, please
contact us:
📧 support@mindtwigs.com